quote:

Originally posted by FTI:
I don't see how 16V would of caused the solenoid to burn up either. I'm going to find whoever you spoke to here and correct them on that.

As previously mentioned we purchased the solenoid in question and resold them. We experienced several issues with them which is why we designed our own solenoid.

Based on the info I got from our own coil supplier for our new solenoids, the old solenoid coil had several things that could contribute to a coil burning up. We obviously improved on all of those things when we had the new coil made.

Chris I know I offered you a discount before towards a new solenoid. Have you ordered the new one yet? If not get with me directly and I'll make things right on this whole solenoid debacle.

-Dalton

quote:

Originally posted by FootbrakeJim:

quote:

Originally posted by FTI:
I don't see how 16V would of caused the solenoid to burn up either. I'm going to find whoever you spoke to here and correct them on that.

As previously mentioned we purchased the solenoid in question and resold them. We experienced several issues with them which is why we designed our own solenoid.

Based on the info I got from our own coil supplier for our new solenoids, the old solenoid coil had several things that could contribute to a coil burning up. We obviously improved on all of those things when we had the new coil made.

Chris I know I offered you a discount before towards a new solenoid. Have you ordered the new one yet? If not get with me directly and I'll make things right on this whole solenoid debacle.

-Dalton

Dalton,
Nice job standing behind your products at FTI, and kudos for sharing honest info on issues with a past supplier that affected performance of items your company had sold.
I wish more were like you, Sir.