DRR S/Pro
| quote: UPS shipping DO NOT use.
, we've all had our experiences. My brother is in complete agreement with you regarding UPS. When they earn it, well then they deserve it. But as stated, they've all mucked it up from time to time. Just like you and me.... well at least me. And I'll tell you, you don't hear me standing on top of the mountain saying I could do better. I'm sure it's a daunting task.
Illegitimi non carborundum
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| Posts: 2367 | Location: OKC, OK | Registered: February 15, 2008 |
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DRR Trophy
| quote: Originally posted by green1: I receive a lot of waterpump motors to be repaired and find 99% of the time a package is damaged it is because somebody dropped motor in a box without packing it tight with something so it rattles around inside. If you can shake the box and something moves inside I can guarantee you it will move a lot worse when it gets where it’s going. When I return ship they are packed tight no movement.
You are spot on proper packing of a package goes a long way. A cardboard box loses 25% of its strength once it travels along the conveyor belts and trailers it pass to get to you. And shippers reuse those boxes all the time. and not to mention when packages are loaded in a trailer there is not a bunch of pillows in there therefore proper packing is key |
| Posts: 35 | Location: right lane | Registered: April 26, 2008 |
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DRR Sportsman
| I just had two crappy UPS experiences back to back. I sent a set of heads and intake from Vegas to Reno area not long ago. The managed to damage all of it. Then I recently sent 9 packages from Vegas to Ohio to myself. They can came back and basically doubled the shipping charges on each package with no explanation. But what ya gonna go. I have had fedex loose packages and USPS break stuff. ROll of the dice it seems sometimes.
"I am not ashamed to confess I am ignorant of what I do not know." Marcus Tullius Cicero
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| Posts: 1025 | Location: Las Vegas, NV | Registered: April 14, 2004 |
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DRR Top Comp
| quote: Originally posted by head gamez: Eh.... if we stopped using every shipping company that screwed up then we wouldn’t ship ****. They have all screwed up stuff for me.
Exactly !! the real b!tch, if you need to, should be how they take care of issues. They ALL screw up once in a while
. Dave
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DRR Top Comp
| Few usp stories. They delivered my new blower to a neighbor two streets over when we ran TA/FC.Nice 6k present. In all fairness they did deliver two of the small whipple chargers that where meant for Spider man Larry McBride/ Not there fault. Whipple had addressed it to us. I ran whipple on dragster and dads name being Larry McBride. Actually UPS does not get credit for that. Shame because I was trying to figure out how to mount one on my truck,till they came to retreave them. The sound of my new FTI tq converter hitting the porch like a rock being thrown, did pi$$ me off. Then the one time I made a calim for item I did not receive. They said it was delivered and they would not deliver to that address any more..
America home of free. Brought to you by 2nd amendment.
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| Posts: 4486 | Location: Greensboro NC | Registered: May 24, 2011 |
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DRR S/Pro
| quote: ...how they take care of issues.
With exceptions,customer service is a joke and will continue to decline with the rest of the nation. "For help go to our website", "for more help see our Q&A". Then throw in automated phone "service" with no option to speak with anyone and you are *****ed!
Illegitimi non carborundum
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| Posts: 2367 | Location: OKC, OK | Registered: February 15, 2008 |
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DRR Top Comp
| I have the best luck by contacting the sender and complaining. They do have some power/influence on the shipper.
. Dave
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DRR Sportsman
| quote: Originally posted by imakehp: I have the best luck by contacting the sender and complaining. They do have some power/influence on the shipper.
I agree.
BG
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| Posts: 760 | Location: Florence, SC | Registered: August 25, 2019 |
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DRR Pro
| The faster the UPS driver runs to the truck, the more messed you package is. I've met them at the truck before and asked to see the package before they unloaded it.
nomad Bruce Guertin
Easily distracted by bright shiny objects.
Wife says I'm a new adventure every day.
Call Automotive Performance Engines for all your complete engine building, dyno service needs 863-967-8781
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| Posts: 2546 | Location: Auburndale, Florida | Registered: October 19, 2004 |
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