Bracket Talk
MSD Customer service sucks!

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https://drr.infopop.cc/eve/forums/a/tpc/f/75460652/m/4157098696

August 24, 2021, 09:22 AM
bbtommyd
MSD Customer service sucks!
On hold to find out if they repair their timing lights. Been waiting for someone to pick up the phone for 40 minutes so, does anyone know? I hate dealing with these companies that buy everyone up and are MIA when you need something. Rant over.
August 24, 2021, 10:36 AM
ferndaleflyer
I waited an hour to be told I had the Holley dept and they would switch me over to MSD. Waited another 45min and someone did answer and helped me out. He said they only had 2 techs on the MSD side and Holley had about 30.
August 24, 2021, 10:43 AM
RPROGAS
While I've had good service from MSD the best advice I have gotten came from Mark. I don't know how he acquired his incredible knowledge other than perhaps hands on experience, but he has always been spot on correct.

Thanks Mark for all the advice!

Bob
August 24, 2021, 12:56 PM
bbtommyd
And how does one contact Mark, at the standard number? I really just want to know if they repair their timing lights.....
August 25, 2021, 04:37 PM
Eman
I recently went through the aggravation of trying to contact MSD about repairing my ignition box. It was a joke but eventually I did get my box repaired at a fair price.
On the other hand the independent that everyone referred me to has still never returned my multiple calls or multiple emails, it's been months.