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MSD Customer service sucks!
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DRR Trophy
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On hold to find out if they repair their timing lights. Been waiting for someone to pick up the phone for 40 minutes so, does anyone know? I hate dealing with these companies that buy everyone up and are MIA when you need something. Rant over.
 
Posts: 82 | Location: Salt Lake City | Registered: August 06, 2009Reply With QuoteReport This Post
DRR Top Comp
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I waited an hour to be told I had the Holley dept and they would switch me over to MSD. Waited another 45min and someone did answer and helped me out. He said they only had 2 techs on the MSD side and Holley had about 30.
 
Posts: 6217 | Location: everywhere | Registered: March 15, 2007Reply With QuoteReport This Post
DRR S/Pro
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While I've had good service from MSD the best advice I have gotten came from Mark. I don't know how he acquired his incredible knowledge other than perhaps hands on experience, but he has always been spot on correct.

Thanks Mark for all the advice!

Bob
 
Posts: 3092 | Location: Lakeside, Ca | Registered: February 15, 2003Reply With QuoteReport This Post
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And how does one contact Mark, at the standard number? I really just want to know if they repair their timing lights.....
 
Posts: 82 | Location: Salt Lake City | Registered: August 06, 2009Reply With QuoteReport This Post
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I recently went through the aggravation of trying to contact MSD about repairing my ignition box. It was a joke but eventually I did get my box repaired at a fair price.
On the other hand the independent that everyone referred me to has still never returned my multiple calls or multiple emails, it's been months.
 
Posts: 1477 | Location: E TN | Registered: February 13, 2009Reply With QuoteReport This Post
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