took a few yrs off from racing went to use crew chief pro last week and its not talking to my weather station ( ALTA LABS) anyone else have something similar happen and what did you do to fix it

your best bet is to call don,at very least do updates first

There could be three reasons it would not communicate:

1) is if you did not connect to correct port before you started Crew Chief Pro.

2) The date on the Altalab is off by more than five years

3) USB cable or 25 pin cable problems.

hello Don I was playing around tonight you mentioned the date I see that the date on my crew chief if more than 5 yrs old is this what you are talking about version# 2017.0630.A1

Make sure the date is correct on your computer. Next reset the date on the Alta Lab using the Merlin software. As Don said, make sure you have it plugged in the correct port. Start Crew Chief Pro last. Good luck!

bring back this old post still have no luck with getting this to work verified com port is correct I assume the cable is working properly as I am able to go into the weather station using merlin pro. anyone else have any ideas. I sent a few emails to CCP but have not got any response. does CCP expire?

both the date and times also match on the lab top and my Alta lab only thing I have noticed when in CCP and the weather screen the date on the bottom is off and also my version of CCP is 2017 could this be my problem and if so how do I correct this?

Call me direct then, 3092081486 and we will find out what is going on. The version number on Crew Chief Pro isn't the issue, even 25 year old versions work.

Call anytime, ( Up to 11 pm every night ).

Did you get it working?

don I will call you this week I need to do the update just been crazy busy. I got it up and working yes