Regardless of which brand you prefer, when any company corners the market on something the customer service usually goes away and the price usually goes up. Competition benefits the consumer - everyone should remember that when they are on their soapbox preaching about how every brand besides the one they use sucks!!!
Billy Duhs - BD104X@gmail.com
I agree about fax machines, but that is what the paper said to do. It did not give me any other avenue. Also this was from Buckeye Bracket bash 8/9/2018.
Also it's not like I made 1 attempt to contact them & then jumped on social media. There has been more than enough attempts made & more than enough time has passed.
I was at that race as well...I did notice the M/T trailer was not there.
I hope you get this issue worked out and hate to hear it went down this way. Squeaky wheels always get grease I was always told.
We will most probably be up there this year again...will try to introduce myself for sure!
They were selling Hoosiers. Are you racing all the 2019 SFG main events?
the guys user name on here is tom@m/t
Yep sounds good. Look forward to it
In my experience, it’s often a litte but of a challenge to redeem a gift certificate..
I “won” a free diaper from a company others seem too like on here.. once I called to redeem it, it was a run around and I was informed needed the “fancy new Kevlar lined diaper” and he wouldn’t just send me a regular diaper (like I currently have), but he would give me a “discount” on the new one. Borderline bait and switch in my opinion. I would have gladly paid shipping and handling, but once he acted like I needed to spend more on his new Kevlar diaper, it left a bad taste in my mouth.
Another deal with a gift certificate took mailing it in, and 2 voicemails before I got the product.. but I did get it..
I mean I get it, hard to send something out for free when the phone is ringing with people ready to spend money, but at least honor your commitments.
I see these gift certificates that are won at big money races being sold on facebook sometimes, would make me very leary about buying one 2nd hand
I didn’t buy them. I won one of them at a banquet and won the other one with the “best losing package” I apologize if it sounded like I purchased them.
Isn't M/T owned by Cooper Tires now?
Yes, Mickey Thompson is owned by Cooper Tires.
and cooper tire is owned by Apollo tyres of india lol
We are hoping to do so.
|DRR Top Comp
I hate to break it to you guys but we're not important. We are not even special.
That's why it's nice having connections or friends in the business.
You are one in thousands of phone calls when you call.
So why the hell wouldn't you say thanks for greasing the wheels for me to the guy that offered to "make a call for you" ??
Yeah Yeah I know you shouldn't have to. But remember we're nobodies and he has an in...it gets handled and you can move on...it's a win-win.....
F J B
Begging companies to do business with you and take your money seems the normal thing today . Customer service is dead at a lot of places and bytchin and moaning on the net seems at times the only way to get any action . Pretty sad ....
Oh I will. That guy is a friend & I actually bought my current set of M/T from him. I also received a return message from M/T through Facebook today with a # to call. I guess we’ll see what happens.
Jenavet, I thought that deal fell apart.
If you don't get any satisfaction give Alan Glatt a call. He can get things done. If you need his number let me know i can P.M. it to ya.
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